Support Engineer

Updated April 21, 2008

Located in Philadelphia, Independence Media has transformed a traditional non-commercial television operation into a new multi-platform media company. The new operation includes analog and television broadcast/cablecast on the current WYBE Channel 35 (NTSC) / Channel 34 (DT), 24/7 IPTV (video streaming), and an internet VOD system. The local broadcast signal reaches 6 million viewers in 12 counties (17 counties in 2009); the internet operation provides global service. Our first new brand is MiND: Media Independence, a TV + internet operation built from 5-minute programs (many viewer-generated), and based upon an IT infrastructure more closely aligned with newer internet distribution technologies than with traditional television operations.

We are looking for a committed team player to work closely with the System Administrator and the general staff. This dedicated support engineer will maintain a high level of productivity during and after our transition.

Specific IT, TV/Video & Facilities Responsibilities include:

  • Office computers: Maintain documentation, software, hardware, anti-virus, user accounts and permissions, etc.
  • Encoding workstations: All from above, annual codex upgrades, advanced optimization for encoding requirements
  • Production workstations: Mac and PC systems with special requirements, (primarily in post-production), maintenance, management, upgrading, planning for upgrades.
  • Video/TV support: periodic maintenance and upgrades of video production and post production equipment, and for master control / distribution.
  • Facility management: maintain relationships with all vendor services regarding HVAC, Phones, Connectivity, Electrical, Lighting, Video and Production etc.

PREFERRED EXPERIENCE:

  • Minimum three (3) years in IT support role, or similar role in digital media
  • B.A. or B.S. required

KEY WORDS:

  • Problem solving, cooperative, cross-platform, planning, time management, reliable, initiative, preventative, resourceful, organized, system documentation, friendly, hard working, focused, capable

Please send resume and cover letter to:
Nancy Webb
WYBE Public Television
8200 Ridge Avenue
Philadelphia, PA 19128

Or Fax Resume to: 215-483-6908
Or E-mail Resume to: nwebb@mindtv.org

NO PHONE CALLS, PLEASE!




WYBE Public Television is an Equal Opportunity Employer